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As you may have seen, The Cigna Group announced an agreement to divest our Medicare Advantage, Cigna Supplemental Benefits (which includes Medicare Supplemental Benefits), Medicare Part D, and CareAllies businesses to Health Care Service Corporation (HCSC). This includes all our Medicare plans, networks, and customers, as well as our CareAllies services. This week’s announcement is simply the first step in the process as we work to transition the businesses to HCSC. We expect the transaction will be complete in the first quarter of 2025, subject to customary closing conditions and required regulatory approvals.
Please note that the agreement to divest these businesses to HCSC does not include any other part of our business under The Cigna Group, including Cigna Healthcare U.S. Commercial, Individual & Family Plans, or Evernorth Health Services.
No changes to the way we work together today
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First, it's important to understand that this announcement has no impact on our partnership or how we continue to conduct business together — it remains business as usual. |
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You will continue to submit claims, be reimbursed, and contact us as you do today, as our affected businesses and HCSC remain separate companies until closing. |
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You should also continue to see and treat patients with a Cigna Healthcare Medicare Advantage benefit plan as you do today, with no changes to our coverage, services, ID cards or any other offerings. |
Why we are making this divestiture
This decision is a strategic step in continuing to advance the offerings that are most meaningful for our customers and all our partners. The Cigna Group remains fully committed to providing the high-quality access to care and services your patients have come to expect.
As you may know, HCSC is the country’s largest customer-owned health insurer, enabling and coordinating access to quality care for nearly a century. They have committed to expanding Medicare access and providing customers with quality, affordable access to care in all phases of their lives. With this focus on delivering quality coverage and service for Medicare-eligible customers, we are excited to have the opportunity to continue innovating and enhancing the offerings we bring to our customers and partners.
Working together in the future
Again, it’s important to understand that this announcement has no impact on our partnership or how we continue to conduct business together — it remains business as usual. However, we recognize that this decision may affect the way we work in the future and creates some uncertainty, so we want you to know that we will do everything we can to support you and any affected patients you may have through this process. HCSC has emphasized the importance of continuity for customers and partners following closing.
Keeping you informed
Please know that we are still early in the process of preparing to sell these businesses to HCSC. We are working closely with HCSC to ensure a smooth experience for you and your patients, and we will keep you informed of any potential future changes in advance.
If you have any questions, feel free to engage us as you do today through your standard channels — as they are not changing — and we will answer as best as we can.
We are excited for this next chapter and how we will continue to partner with you and serve our customers and partners in the future.
Thank you for the ongoing care you provide to our customers and your local communities.
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