Start accessing digital claim correspondence on CignaforHCP.com today!
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One of our core goals is to provide you with a digital-first experience. A key way we are doing this is by making digital claim correspondence available on the Cigna for Health Care Professionals website (CignaforHCP.com).*
What this means to you
- Beginning today, registered users with the Claim Search entitlement have access to digital claim correspondence via the Messaging Center on CignaforHCP.com.
- Digital correspondence notifies users when claim letters are available, or when action is required to continue processing.
- Designate the following communication preferences by logging into CignaforHCP.com > Settings and Preferences > Communications Settings:
- The type of correspondence you want to receive (e.g., emails and/or alerts) when digital correspondence is available.
- Email notifications and frequency to alert you when new digital correspondence is available.
Additional information
Thank you for the care you provide to our customers.
Provider Digital Engagement and Adoption
Cigna Healthcare℠
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*In certain cases, providers may continue to receive paper letters. Currently, digital correspondence only applies to certain Preferred Provider Organization (PPO) plans. |
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